Shared Service Center

UAB GCC Shared Service Center

Completed by Excelict

UA Brands (Uniform Advantage)

A Shared Services Center for 120+ FTEs

Use Case

A mid size Shared Servcies center setup in a SEZ as complete end-to-end setup project. 

More about Client

An apparel sector company manufacturer of Uniforms and Scrubs for Healthcare with retail chain spread across US and manufacturing in and around USA. 

Location 

Pune, Special Economic Zone

Client Requirement

The Global Shared Servcies Center in Pune to support following functions in global operations from the India. Following talent and teams were recruited for project.

  • IT for E-commerce
  • Business Intelligence
  • Creative Design
  • Finance
  • HR
  • Fraud Detection
  • Data Entry

Entity in India

Private Limited as 100% Subsidiary. Founded by two Indian Directors and later infused FDI from principal and acquired under 100% Automatic route.

Our Engagement

Part 1 – Offshore Destination (Location) Study and Pilot Talent search.

Part 2 – End-to-end consulting and Set-up of a Global Center under Special Economic Zone.

Execution remarks

Executed project in 6 Module Framework successfully including.

  • Legal Approvals – Special Economic Zone Setup approvals with Import management. All tax and incentives setup and Management in Setup phase. 
  • Talent search and selection – 100+ FTEs across various senior, middle and junior roles and the Management team in India. 
  • Workspace Infrastructure – Setup of 10000 sq. ft. of captive facility with power backup, fire & safety, access control, cafeteria, training setup. 
  • Setup of IT Infrastructure – server farms, communications and computing infrastructure
  • Setup of processes including billing to parent company, transfer pricing, HR policy, Travel policy etc.
  • Setup of Governance.  

Achievement

Completed setup and made center operational in 6 Months. Total Engagement 12 Months.

GCC for Internet Business

GCC for Internet Business

Completed by Excelict

Alamy Images, Oxford

A Global Delivery Center for 100+ FTEs

Use Case

A mid size Global Delivery Center setup in a TechnoPark Trivandrum as complete end-to-end setup project. 

More about Client

An Internet (in Digital product e-commerce) business Startup from UK. 

Location 

TechnoPark, Trivandrum

Client Requirement

Setup an E-commerce back office in India with focus on.

  • Product Development for E-commerce
  • Business Intelligence
  • Picture Research
  • Finance
  • HR

Entity in India

Private Limited as 100% Subsidiary. Founded by two Indian Directors and later infused FDI from principal and acquired under 100% Automatic route.

Our Engagement

End-to-end consulting and Set-up of a Global Center under Software Technology Parks of India.

Execution remarks

Executed project in 6 Module Framework successfully including.

  • Legal Approvals – STPI approvals. All tax and incentives setup and Management in Setup phase. 
  • Talent search and selection – 80 + FTEs across various senior, middle and junior roles and the Management team in India. 
  • Workspace Infrastructure – Setup of captive facility with power backup, fire & safety, access control in TechnoPark Trivandrum.
  • Setup of IT Infrastructure – server farms, communications and computing infrastructure.

Achievement

Completed setup and made center operational in 5 Months. Total Engagement 12 Months.

Engineering Center for Global Manufacturing

Engineering Center for Global Manufacturing

Completed by Excelict

Name Concealed due to NDA

A Shared Services Engineering and Back office

Use Case

A mid size Shared Servcies Center with Primarily Engineering Service Planned. Completed Location Study for Talent, Infrastructure and Cluster ecosystem.

More about Client

An speciality material company global manufacturing base.

Client Requirement

The Global Shared Servcies Center planned to support following functions in global operations from the India. 

  • Engineering Services for Design lead research in materials
  • Logistics & Compliance
  • Finance
  • HR
  • IT

Our Engagement

 Offshore Destination (Location) Study report.

Execution remarks

Executed location study with success in 8 weeks and submitted report to Management. The locations were studied in cluster mapping client business, Talent available across line functions and various roles. Comparisons were also made on top of class technology parks infrastructure for workspace.

Achievement

Completed the study in 8 weeks successfully.

GCC - Captive Offshore Center

GCC – Captive Offshore Center

Our leadership involved from Foundation onwards

Client name Consealed

A Captive Offshore Development Center grew from 100 to 800

Use Case

A large Size Technology Company setup a global offshore development center in a renowned technology park. End-to-end setup project and post setup Advisory.

More about Client

A Technology Company with global operations in UK, Europe, USA and Australia. 

Location and Scheme

Trivandrum, STPI

Client Requirement

The Global Development Center started with Product development support and later upgraded to a  Global Capability Center with shared services  spanning various functions:

  • IT Product Development
  • IT Services support
  • Finance
  • HR
  • Legal
  • Customer Support Non-Voice

Entity in India

Private Limited as 100% Subsidiary. Founded by two Indian Directors and later infused FDI from principal and acquired under 100% Automatic route.

Project Engagement

End-to-end Set-up.

Execution remarks

Executed project in record time of 9 months with Project mode talent acquisition.

Achievement

Completed setup and made center operational in 9 Months. Our leadership retained as Director on Board for 8 years as advisor.